Sales Policy

Effective Date: March 24, 2025

Welcome to magichato! We are committed to delivering high-quality computer accessories and excellent customer service. This Sales Policy outlines the terms and conditions that govern all purchases made through our website, https://magichato.net/, and ensure a seamless shopping experience for our valued customers.

1. Order Placement

By placing an order on our website, you agree to the terms outlined in this Sales Policy and confirm that all the information provided during checkout is accurate. Orders are subject to availability and confirmation.

Order Confirmation:

Once your order has been successfully placed, you will receive an email confirmation containing your order details and order number.

Order Cancellation:

If you need to cancel your order, contact us as soon as possible at info@magichato.net or call (507) 633-2370.
Orders can only be canceled before they are shipped. After shipment, the order will need to go through the standard return process.

2. Payment Terms

We accept the following payment methods:

Credit Cards (Visa, MasterCard, American Express, etc.)
PayPal
Other secure online payment methods

Payment is processed securely through trusted third-party payment gateways. All transactions are encrypted to ensure your payment information is safe and protected.

3. Pricing & Availability

Prices: Prices listed on our website are in USD and are subject to change without prior notice.
Taxes: Applicable state and local taxes will be added during checkout as required by law.
Availability: While we strive to keep our inventory updated, items are subject to availability. In the rare event that an item becomes out of stock, we will notify you via email and issue a refund if necessary.

4. Shipping Policy

We process and ship orders as quickly as possible. Typical shipping timelines are 3-7 business days, depending on your location. For more information on delivery times, visit our Shipping Policy page or contact our support team.

Shipping costs are calculated at checkout and depend on the destination and the size of your order.

5. Returns & Refunds

We want all customers to be happy with their purchases. For information regarding returns, exchanges, or refunds, please refer to our Refund & Return Policy for detailed instructions.

Refunds will be issued for eligible returns as per our return conditions.
If you experience any issues with your order, contact us promptly to resolve your concern.

6. Warranty Policy

All our products come with a limited warranty against defects and malfunctions under normal use. The warranty period varies depending on the product and its manufacturer. For detailed information, contact our customer support team.

7. Customer Responsibilities

When shopping with magichato, customers agree to:

Provide accurate information during the order and checkout process.
Review all order information (product details, address, payment method, etc.) prior to submitting their purchase.
Ensure timely communication if there is any issue with their order, payment, or shipping.

8. Privacy & Data Protection

We value your privacy. All customer information is collected securely and used solely for order fulfillment, customer support, and marketing purposes (only if consent is provided). Please refer to our Privacy Policy for further information.

9. Changes to this Sales Policy

magichato reserves the right to make changes to this Sales Policy at any time to reflect changes in our operations, legal requirements, or business needs. All changes will be posted on this page with an updated Effective Date. We encourage you to review this page periodically to stay informed.

10. Contact Information

If you have questions or concerns about your order or this Sales Policy, please contact our customer service team:

📧 Email: info@magichato.net
📞 Phone: (507) 633-2370

We are happy to assist you and ensure your shopping experience with magichato is as smooth as possible.

Thank you for choosing magichato. We value your business and trust!